Various kratom products have started appearing in head shops across the United States. They either come in a bag of powdered leaf, or more commonly in a package of capsules. The capsules are sometimes just powdered leaf, in which case they may barely be enough for a small dose and likely cost upwards of $20. When they do contain extract, often it’s a weak extract requiring in some cases every capsule to be consumed to get any effects.
It’s also the case that the head shop employees know little of kratom, marketing it as a sexual enhancement pill (which it’s actually pretty poor at).
Online vendors, on the other hand, are forced to compete more on quality, especially with the wide range of forums critiquing the quality from various vendors. They have a reputation to maintain, and are forced to compete with all the other online vendors, whereas headshops often have little local competition.
The only downside to online vendors is that they must sell kratom as “not for human consumption” due to it not being approved by the FDA and on their Generally Recognized as Safe (GRAS) list. Headshop employees have the luxury of being able to just tell a customer about how to consume it, but online stores tend to be weary of this risk. This in no way means that kratom is unsafe, but it often confuses customers.